FAQ
Frequently asked questions and answers

Service

What do I do if I have questions or problems with my door?

Contact us by e-mail (service@butzbach.com) or by telephone at +49 8337 901 -111.

Please always have the door number & door type designation ready.

Where can I find the door number & door type designation?

You can find the door number & door type designation on the silver nameplate attached to the side of the door.

What do I do when the spare parts have arrived?

Please contact us again by telephone at the Service Center and inform us of the order or delivery note number.

For further questions we are of course always available for you!

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